Let us help you to help yourself!
By seeing exactly what is happening in your customer facing teams.
Scroll down for an overview of our comprehensive series of Dashboards & Reporting Products.
Teams Calling Dashboards & MoreTeamsCX Dashboard
Realtime & Timeline Reporting for native Teams Auto Attendants, Call Queues & End Users. Set KPIs and send Data Driven Notifications
Connect with any CRM or datasource for additional real time insight.
Anywhere365 Call Center for Teams Reporting
Customizable Realtime & Timeline Reporting for the Anywhere365 Contact Center for Teams & Dialogue Management Platform.
TeamsCX Ledger
Historical Data directly pulled from the native Teams Source, sequenced, cleaned and merged for Insight & Reconciliation.
Customizable.
CX Flow Builder
Pull information from your CRM or ITMS to show who is calling in the Real Time Dashboards or Representative Teams Interface.
Create data-based Flow and post Channel Notifications integrated in Microsoft Teams.
Teams CX (Call) Configurator
Update Teams (Calling) settings through an easy-to-use role-based UI without going into the Teams. Delegate the work.
Customer Experience Consultancy, Design & Solutions
Out of the box thinking on Customer Experience. Based upon a deep understanding of (new) technology stacks, such as Microsoft Teams, and decades of experience.
Consult us for anything from Ideas & Brainstorming to Chat & Voice Bot Branding, Automated CX Workflows, Dedicated CX KPIs and Trends, CX Implementations Ready to Roll Solutions.
Custom Reports & Workflows
Integrated Teams Calling and ServiceNow Real-time Dashboards? Employee, Agent or Representative Status Dashboards or Reports? Custom KPI Trend Lines?
The TeamsCX Reporting Difference
Intuitive Dashboards tell the story of your team or business. Our Insight puts you in charge of the narrative.
See the life safer in action.
widgets & KPIs+
Not a TeamsCX customer yet?
Let's change that right away! TeamsCX is the #1 innovative Microsoft Teams reporting platform for team leads, gamification dashboard for team members.
schedule a demo to see what Teamscx can do for you